Weatherization Program Operations Assistant
TITLE: Weatherization Program Operations Assistant
DEPARTMENT: Energy/Housing
REPORT TO: Weatherization Program Operations Coordinator
STATUS: Non-Exempt Position
The Weatherization Program Operations Assistant shall assist the Weatherization Program Operation Coordinator with all activities associated with weatherization and conservation improvement programs.

High School Diploma or equivalent

Education may be waived with significate job related experience
Less than 1 year
BCA Background Study
Work Environment
Conventional – Office model
Community Facing – Direct interaction or communication with a public.

Excellent oral and/or written communications skills.
Ability to manage time that results in both a satisfactory quantity and quality of work.
Support the Mission of the Agency through daily work and while representing the Agency in public.
Have general knowledge of programs and activities of the Agency.
Demonstrated ability to work independently and as a team member.
Must be able to handle diverse work problems on a daily basis.
Must be able to organize a work schedule, set priorities and work effectively to meet deadlines without supervision.
Must be able to adjust to changes necessitated by last minute assignments and deadlines requests that may prove stressful.
Ability to effectively work across differences, especially socio-economic and cultural differences.
Attend trainings, classes and meetings as necessary to improve job skills and maintain an acceptable level of job performance.
Serve as a mentor for new staff.
Other Knowledge
Have knowledge and apply Agency policies and procedures, including safety, technology, data practices and other applicable policy, procedure and program regulations.
Understand numbers and mathematical concepts.
Knowledge and understanding of federal, state, and local guidelines, codes, regulations, for implementation and reporting requirements.

This job description is not intended to be all-inclusive and employee will also perform other reasonably related business duties as assigned.
Area 1: Program Operation
Determine client eligibility and maintaining corresponding records.
Working to prepare and track all work order bids and proceeds to contractors and vendors.
Maintain logs of weatherization crew activity, vehicle utilization, and vehicle maintenance.
Prepare bids; order materials, tools, and equipment; and maintain records for materials needed for the weatherization programs.
Assist in the coordination of energy and conservation programs and projects for low-income clients.
Prepare invoices for utility Conservation Improvement Programs.

Area 2: Program Compliance
Develop a thorough working knowledge of all Federal and State regulations and procedures as they relate to the weatherization programs.
Use guidelines to select clients, download records, and prepare job books.
Assist in keeping weatherization files current and informing clients of program requirements.
Assist with physical inventory.
Prepare monthly operational and programmatic reports regarding the weatherization programs.

Area 3: Program Communications
Keep the Administration Assistant/Coordinator informed of all potential programmatic problems or concerns relative to programs or operations.
Answer consumer questions regarding designated programs. Has general working knowledge of Agency and community resources for appropriate referrals.
Provide telephone coverage for the program, receiving incoming calls, recording messages, referrals and to screen and route calls and messages to the proper persons/programs.

Area 4: Development Assistance
Provide clerical and office support for the weatherization office.

Supervision of Others
Not responsible for supervision of others
Safety of Others
Minimal responsibly for the safety of others. Probability of injury to self or others in remote.
Contact is both inside and outside the agency, and may include formal presentations.
Physical Demand
Must be able to lift 25 pounds.
Requires sitting, standing, bending, stooping and reaching.
Must have reliable transportation.
Must have valid driver’s license and current auto insurance coverage in compliance with Minnesota State guidelines on the vehicle used for work related travel.
Travel for completion of job duties, trainings and meetings as required.

Maintain positive work atmosphere by behaving and communicating in a manner that fosters good relations with customers, co-workers, providers, volunteers and supervisors.
Treat customers, co-workers and public in a respectful and courteous manner at all times.
Continue to develop skills and abilities.
Community Representation
Represent Lakes and Pines Community Action, Inc. in a positive manner.
Adhere to the Community Action Code of Ethics.
Seek to understand poverty and barriers faced by community members.
Maintain confidentiality of agency, program and customer information.
An Equal Opportunity Employer/Contractor
In accordance with federal and state laws, Lakes and Pines CAC is an equal opportunity employer, contractor and provider of services. The Agency will maintain a policy of non– discrimination with all employees and applicants for employment. All aspects of employment within the Agency will be governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, creed, religion, sex, age, national origin, disability, public assistance status, marital status, veteran status, sexual orientation, or gender identity,status as a parent, familial status, or in a local human rights commission or any other legally protected status.

If an applicant needs reasonable accommodations for the employment application process, please contact Lakes and Pines either by phone, mail, email or in person and request such consideration. (Such as sign language, interpreter, materials in large print, accessibility)

Individuals are encouraged to complete an Employment Application form whether or not a vacancy currently exists. Employment applications will be kept on file for one year and will be considered for appropriate job vacancies.