Manager of Family and Community Engagement
TITLE: Manager of Family and Community Engagement
DEPARTMENT: Early Childhood & Family Development
REPORT TO: Department Director
DEPARTMENT: Early Childhood & Family Development
REPORT TO: Department Director
SALARY RANGE: 10
CLASSIFICATION: 13
STATUS: Non-Exempt Position
CLASSIFICATION: 13
STATUS: Non-Exempt Position
JOB SUMMARY
The Manager of Family and Community Engagement is responsible for management of Family and Community Engagement, Health, and Child Care options of Early Head Start (EHS)/Head Start (HS). The Manager participates in activities and partnerships between EHS/HS and outside entities, as well as assisting in Program Administration. The position is responsible for the overall supervision and training needs of the Family and Community Partnerships, Health, and Partnership staff and for the planning, implementing, and evaluation of services provided to each EHS/HS child enrolled. The Manager is also responsible for the ongoing monitoring of Eligibility, Recruitment, Selection, Enrollment and Attendance (ERSEA) and Health.
QUALIFICATIONS
Education
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Bachelor’s Degree
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Bachelor’s degree in a related field equivalent knowledge base gained through lived experience or through formal schooling, independent study, short course or other applicable arrangements.
Education may be waived with significant job related experience
Experience
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More than 3 years
Authorization
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DHS Background Study
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Valid Driver’s License
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Employee Physical
Work Environment
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Community Facing – Direct interaction or communication with a public.
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Activity-Based – Workers can switch between different workspaces.
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Hybrid – Flexible work model that is a blend of in-office, remote, and/or on-the-go.
SKILLS, ABILITIES, & OTHER KNOWLEDGE
Skills
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Excellent oral and/or written communications skills.
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Ability to manage time that results in both a satisfactory quantity and quality of work.
Ability
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Support the Mission of the Agency through daily work and while representing the Agency in public.
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Have general knowledge of programs and activities of the Agency.
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Demonstrated ability to work independently and as a team member.
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Must be able to handle diverse work problems on a daily basis.
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Must be able to organize a work schedule, set priorities and work effectively to meet deadlines without supervision.
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Must be able to adjust to changes necessitated by last minute assignments and deadlines requests that may prove stressful.
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Ability to effectively work across differences, especially socio-economic and cultural differences.
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Attend trainings, classes and meetings as necessary to improve job skills and maintain an acceptable level of job performance.
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Serve as a mentor for new staff.
Other Knowledge
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Have knowledge and apply Agency policies and procedures, including safety, technology, data practices and other applicable policy, procedure and program regulations.
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Understand numbers and mathematical concepts.
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Knowledge and understanding of federal, state, and local guidelines, codes, regulations, for implementation and reporting requirements.
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Working knowledge of child abuse laws, Mandated Reporting, Head Start Performance Standards, State licensing requirements, United States Department of Agriculture guidelines and community resources.
PRIMARY DUTIES & RESPONSIBILITIES
This job description is not intended to be all-inclusive and employee will also perform other reasonably related business duties as assigned.
Area 1: Program Operations
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Develop and implement the plan for recruiting children into the Early Head Start/Head Start Program with the Family Engagement Coordinator.
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Ensure that the Early Head Start/Head Start Program reaches and maintains full enrollment, plus a waiting list, with the Family Engagement Coordinator.
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Ensure proportionate representation from each program option on the Lakes and Pines Early Head Start and Head Start Policy Council.
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Preside over Family Resource meetings for families in immediate need of resources.
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Coordinate integrated services with the Manager of Early Childhood Development.
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Coordinate and oversee the 0-5 programming for the Child Care Partners.
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Ensure coordination of parent activities, assisting staff in parent training, developing parent groups, and planning programs for parents of enrolled children.
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Ensure integration of parent activities into the curriculum and act as a resource/contact person for staff and clients on parent issues.
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Ensure that the Child Care Partner plans integrate with other Program Service Areas.
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Ensure diet statements are on file for all applicable children.
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Monitor the implementation of Individual Child Care Program Plans when required.
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Ensure coverage of duties for the supervised staff during absences.
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May assume tasks of supervised staff when assigned.
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Provide assistance in Child Care Partnerships as necessary.
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Facilitate coordination of Early Head Start/Head Start with other community agencies.
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Monitor and implement use of data to improve programming.
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Develop, implement, and revise regularly the Working Agreements with Child Care and Early Childhood Partners.
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Oversee the writing and distribution of a parent newsletter to all enrolled families on a regular basis.
Area 2: Program Compliance
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Adhere to and be able to articulate and utilize when performing responsibilities:
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Program philosophy
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Head Start Performance Standards
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Head Start Service Area Plans
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Active Supervision
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Standards of Conduct
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Personnel and Administrative policies
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Agency Mission Statement
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Blood Borne Pathogens Policy
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Americans with Disabilities Act Amendments Act (ADAAA) Policy
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Data Privacy Policy
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Minnesota Statute Rule 9502 (Rule 2)/9503 (Rule 2)/245A
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Monitor compliance with MN Department of Human Services (DHS) Rules 2 and 3/245A by Childcare Partnership staff, and ensure adherence to contracts by childcare partners.
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Ensure Child Care Partners implement curriculum that meet Early Head Start/Head Start Performance Standards.
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Manage childcare partners such that the Program operates within the applicable laws, regulations, and Performance Standards governing the Early Head Start/Head Start Program.
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Evaluate, plan, implement, and integrate planning into the Family and Community Engagement and Health Service Area Plans.
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Monitor and evaluate the effectiveness of the Early Head Start/Head Start Program Health Services Plan.
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Maintain HIPAA and FERPA requirements 9502.245A and 9503.245A.
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Review and revise annually, in cooperation with the Manager of Early Childhood Development and the Department Director, the Program Design and Management Service Plan to ensure accurate alignment with Head Start Program Performance Standards and Program policies and procedures.
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Ensure that all Early Childhood and Family Development Department staff receive Blood Borne Pathogens training annually.
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Articulate and carry out appropriate emergency procedures.
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Complete a Professional Development Plan and review with supervisor regularly.
Area 3: Program Development
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Attend staff and community meetings, and participate in training programs offered by the Agency.
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Be an active team member with co-workers and partners in accomplishing Program goals, objectives and assignments.
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Assist in developing short-range and long-range plans for programmatic goals and Service Areas.
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Assist in preparing the Program Grant Application(s) and Budget(s).
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Assist in annual Program Self-Assessment in conjunction with the Early Childhood Development Manager.
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Assist with the planning, development, and implementation of special, new, or innovative projects that are assigned or that are related to the Department.
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Ensure collaboration across Department operations.
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Review and revise, in cooperation with the Manager of Early Childhood Development and the Department Director, the Program, Management and Quality Improvement Plan.
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Assist staff in setting professional development goals and developing individual training plans.
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In cooperation with the Manager of Early Childhood Development, develop and implement a training program for staff development and growth.
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Participate in developing appropriate in-service, child development and pre-service training sessions for staff.
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Provide and monitor training for members of the Health Advisory Committee who will be assisting in the review and revision of Child Development and Education, Nutrition, Mental Health, Literacy and Health Service Area Plans.
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Facilitate Mandated Reporting and Child Protective Services Training of staff and consult with staff as needed.
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Conduct public relations efforts throughout the service area.
Area 4: Program Communication
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Actively participate in Program recruitment and marketing activities.
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Assist in recruiting and interviewing potential staff for Service Areas.
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Recruit and train volunteers for the Early Head Start/Head Start Program.
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Maintain all applicable required records, and submit all applicable reports, data entry, and paperwork in a timely manner as required by supervisor.
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Ensure ongoing communication with THRIVE Coaches.
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Assist in maintaining operation records from Service Areas; submit records and reports to appropriate agencies or individuals.
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Monitor and document referrals and problems for family files to ensure the assistance needed is obtained by each family.
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Route Child Protective Services Reports.
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Create and maintain an accurate electronic succession plan for your position.
Area 5: Supervision
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Provide direct supervision to the Child Care Partnership Coordinator, Health Services Coordinator, and Family Engagement Coordinator.
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Provide each supervised staff under direct supervision with observation visits, performance appraisals, establish Professional Development Plans, and direct staff activities throughout the Program Year.
JOB FACTORS
Supervision of Others
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Responsible for assigning, instructing, and checking the work of 4 to 7 other employees in 2 or more geographic location
Safety of Others
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Responsible for the physical safety of the public served. Provides front-line response to public safety and/or health threats. Provides input into safety policies and procedures.
Contacts
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Contact is both inside and outside the agency, and may include formal presentations.
Physical Demand
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Must be able to lift 50 pounds.
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Requires sitting, standing, bending, stooping and reaching.
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Physical ability to operate equipment specific to your position.
Travel
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Must have reliable transportation.
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Must have valid driver’s license and current auto insurance coverage in compliance with Minnesota State guidelines on the vehicle used for work related travel.
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Travel for completion of job duties, trainings and meetings as required.
GENERAL AGENCY REQUIREMENTS
Professionalism
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Maintain positive work atmosphere by behaving and communicating in a manner that fosters good relations with customers, co-workers, providers, volunteers and supervisors.
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Treat customers, co-workers and public in a respectful and courteous manner at all times.
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Continue to develop skills and abilities.
Community Representation
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Represent Lakes and Pines Community Action, Inc. in a positive manner.
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Adhere to the Community Action Code of Ethics.
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Seek to understand poverty and barriers faced by community members.
Confidentiality
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Maintain confidentiality of agency, program and customer information.
An Equal Opportunity Employer/Contractor
In accordance with federal and state laws, Lakes and Pines CAC is an equal opportunity employer, contractor and provider of services. The Agency will maintain a
policy of non– discrimination with all employees and applicants for employment. All aspects of employment within
the Agency will be governed on the basis of merit, competence and qualifications and will not be influenced in any
manner by race, color, creed, religion, sex, age, national origin, disability, public assistance status, marital status, veteran status,
sexual orientation, or gender identity,status as a parent, familial status, or in a local human rights commission or any other legally protected status.
If an applicant needs reasonable accommodations for the employment application process, please contact Lakes and Pines either by phone, mail, email or in person and request such consideration. (Such as sign language, interpreter, materials in large print, accessibility)
Individuals are encouraged to complete an Employment Application form whether or not a vacancy currently exists. Employment applications will be kept on file for one year and will be considered for appropriate job vacancies.
If an applicant needs reasonable accommodations for the employment application process, please contact Lakes and Pines either by phone, mail, email or in person and request such consideration. (Such as sign language, interpreter, materials in large print, accessibility)
Individuals are encouraged to complete an Employment Application form whether or not a vacancy currently exists. Employment applications will be kept on file for one year and will be considered for appropriate job vacancies.