Family Engagement Coordinator
TITLE: Family Engagement Coordinator
DEPARTMENT: Early Childhood & Family Development
REPORT TO: Manager of Family and Community Engagement
DEPARTMENT: Early Childhood & Family Development
REPORT TO: Manager of Family and Community Engagement
SALARY RANGE: 7
CLASSIFICATION: 10
STATUS: Non-Exempt Position
CLASSIFICATION: 10
STATUS: Non-Exempt Position
JOB SUMMARY
The Family Engagement Coordinator is responsible for fostering relationships with families and the community. The Coordinator is responsible for oversight of Eligibility, Recruitment, Selection, Enrollment and Attendance (ERSEA), and Family Engagement, including parent education, within the Head Start Program.
QUALIFICATIONS
Education
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High School Diploma or equivalent and additional training
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Credential or Certification in Social Work, Human Services, Family Services, Counseling or a related field.
Education may be waived with significant job related experience
Experience
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More than 1 year
Authorization
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DHS Background Study
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Valid Driver’s License
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Employee Physical
Work Environment
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Community Facing – Direct interaction or communication with a public.
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Activity-Based – Workers can switch between different workspaces.
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Remote – Work from a remote location outside of the office.
SKILLS, ABILITIES, & OTHER KNOWLEDGE
Skills
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Excellent oral and/or written communications skills.
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Ability to manage time that results in both a satisfactory quantity and quality of work.
Ability
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Support the Mission of the Agency through daily work and while representing the Agency in public.
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Have general knowledge of programs and activities of the Agency.
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Demonstrated ability to work independently and as a team member.
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Must be able to handle diverse work problems on a daily basis.
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Must be able to organize a work schedule, set priorities and work effectively to meet deadlines without supervision.
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Must be able to adjust to changes necessitated by last minute assignments and deadlines requests that may prove stressful.
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Ability to effectively work across differences, especially socio-economic and cultural differences.
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Attend trainings, classes and meetings as necessary to improve job skills and maintain an acceptable level of job performance.
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Serve as a mentor for new staff.
Other Knowledge
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Have knowledge and apply Agency policies and procedures, including safety, technology, data practices and other applicable policy, procedure and program regulations.
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Understand numbers and mathematical concepts.
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Knowledge and understanding of federal, state, and local guidelines, codes, regulations, for implementation and reporting requirements.
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Working knowledge of child abuse laws, Mandated Reporting, Head Start Performance Standards, State licensing requirements, United States Department of Agriculture guidelines and community resources.
PRIMARY DUTIES & RESPONSIBILITIES
This job description is not intended to be all-inclusive and employee will also perform other reasonably related business duties as assigned.
Area 1: Program Operations
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Assist all staff with case management. When necessary, visit and confer with families.
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Foster working relationships with other resource professionals and service providers in the seven-county area.
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Monitor and use data to improve programming.
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Inventory, prioritize, and make recommendations to purchase research-based parenting curriculum materials based upon Program need and Head Start Performance Standards.
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Facilitate parent meetings and parent education opportunities.
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Oversee the writing and distributing of a parent newsletter to all enrolled families on a regular basis.
Area 2: Program Compliance
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Adhere to and be able to articulate and utilize when performing responsibilities:
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Program philosophy
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Head Start Performance Standards
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Head Start Service Area Plans
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Standards of Conduct
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Personnel and Administrative policies
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Agency Mission Statement
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Blood Borne Pathogens Policy
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Americans with Disabilities Act Amendments Act (ADAAA) Policy
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Data Privacy Policy
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Ensure that all facets of the ERSEA and Family Engagement Service Areas meet or exceed Head Start Performance Standards.
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Ensure that the ERSEA and Family Engagement Services Areas integrate as outlined in the Family and Community Partnership Service Area Plan.
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Review and revise annually, in cooperation with other staff, the ERSEA (Eligibility, Recruitment, Selection, Enrollment, and Attendance) Service Area Plan.
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Complete a Professional Development Plan and review with supervisor regularly.
Area 3: Program Development
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Attend staff and community meetings, and participate in training programs offered by the Agency.
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Be an active team member with co-workers and partners in accomplishing Program goals, objectives and assignments.
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Attend authorized meetings specific to individual family services.
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Provide training in Family Engagement and ERSEA for Head Start staff.
Area 4: Program Communication
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Actively participate in Program recruitment and marketing activities.
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Maintain all applicable required records, and submit all applicable reports, data entry, and paperwork in a timely manner as required by supervisor.
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Ensure ongoing communication with THRIVE Coaches.
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Create and maintain an accurate electronic succession plan for your position.
Area 5: Supervision
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Provide direct supervision to the Enrollment Specialist.
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Provide supervised staff under direct supervision with observation visits, performance appraisals, establish Professional Development Plans, and direct staff activities throughout the Program Year.
JOB FACTORS
Supervision of Others
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Responsible for assigning, instructing, and checking the work of 1 to 3 other employees in 1 geographic location
Safety of Others
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Responsible for the safety of others on the job. Provides oversight of work groups and/or public served. Implements and enforces safety standards for self and others.
Contacts
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Contact is both inside and outside the agency, and includes regular making of formal presentations, negotiations or coordination of work.
Physical Demand
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Must be able to lift 50 pounds.
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Requires sitting, standing, bending, stooping and reaching.
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Physical ability to operate equipment specific to your position.
Travel
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Must have reliable transportation.
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Must have valid driver’s license and current auto insurance coverage in compliance with Minnesota State guidelines on the vehicle used for work related travel.
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Travel for completion of job duties, trainings and meetings as required.
GENERAL AGENCY REQUIREMENTS
Professionalism
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Maintain positive work atmosphere by behaving and communicating in a manner that fosters good relations with customers, co-workers, providers, volunteers and supervisors.
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Treat customers, co-workers and public in a respectful and courteous manner at all times.
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Continue to develop skills and abilities.
Community Representation
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Represent Lakes and Pines Community Action, Inc. in a positive manner.
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Adhere to the Community Action Code of Ethics.
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Seek to understand poverty and barriers faced by community members.
Confidentiality
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Maintain confidentiality of agency, program and customer information.
An Equal Opportunity Employer/Contractor
In accordance with federal and state laws, Lakes and Pines CAC is an equal opportunity employer, contractor and provider of services. The Agency will maintain a
policy of non– discrimination with all employees and applicants for employment. All aspects of employment within
the Agency will be governed on the basis of merit, competence and qualifications and will not be influenced in any
manner by race, color, creed, religion, sex, age, national origin, disability, public assistance status, marital status, veteran status,
sexual orientation, or gender identity,status as a parent, familial status, or in a local human rights commission or any other legally protected status.
If an applicant needs reasonable accommodations for the employment application process, please contact Lakes and Pines either by phone, mail, email or in person and request such consideration. (Such as sign language, interpreter, materials in large print, accessibility)
Individuals are encouraged to complete an Employment Application form whether or not a vacancy currently exists. Employment applications will be kept on file for one year and will be considered for appropriate job vacancies.
If an applicant needs reasonable accommodations for the employment application process, please contact Lakes and Pines either by phone, mail, email or in person and request such consideration. (Such as sign language, interpreter, materials in large print, accessibility)
Individuals are encouraged to complete an Employment Application form whether or not a vacancy currently exists. Employment applications will be kept on file for one year and will be considered for appropriate job vacancies.