Energy Programs Operations Assistant
LAKES AND PINES C.A.C., INC.
1700 MAPLE AVENUE EAST
MORA, MINNESOTA 55051
320-679-1800
1700 MAPLE AVENUE EAST
MORA, MINNESOTA 55051
320-679-1800
TITLE: Energy Programs Operations Assistant
SALARY RANGE: 5
CLASSIFICATION: 8
HOURS: Determined by Program
STATUS: Non-Exempt Position
SALARY RANGE: 5
CLASSIFICATION: 8
HOURS: Determined by Program
STATUS: Non-Exempt Position
I. GENERIC DESCRIPTION
The Energy Program Operations Assistant shall assist the Energy Program Operations Coordinator/Director with all activities associated with the Energy Assistance Program.
The Energy Program Operations Assistant shall assist the Energy Program Operations Coordinator/Director with all activities associated with the Energy Assistance Program.
II. SPECIFIC DESCRIPTION
A. Essential Functions
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Supports the mission of the Agency and the goals of the Department.
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Develop a thorough working knowledge of all Federal and State regulations and procedures relative to the Energy Assistance Program, Energy Related Repairs, and Crisis programs.
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Assist with general operations of the Energy Assistance Program as assigned by the supervisor, to include directing work activities of program personnel.
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Assist in the coordination of program and project resources to maximize services available to all eligible applicants.
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Will fulfill the duties of the Coordinator/Director during his/her absence.
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Become proficient in determining client eligibility and maintaining corresponding records for the Energy Related Repair component, and/or the Crisis program. Will assist in the absence of the Energy Programs Associates.
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Become proficient in working with contractors/vendors, and coordinating delivery of the Energy Related Repair and Crisis components with other Agency programs in the absence of the Energy Programs Associates.
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Will respond to after hour emergency calls relative to heat related emergencies and will be placed on a rotating schedule.
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Assist in providing training and guidance to the Energy Programs Associates for the Energy Related Repair and Crisis programs.
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Answer consumer questions regarding designated programs. Has general working knowledge of Agency and community resources for appropriate referrals.
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Assist in interviewing, training, and evaluating of program staff at the request of the supervisor.
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Will direct work efforts of EAP staff and provide supervision in the absence of the Coordinator/Director.
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Gather data and other information related to EAP at the request of the Coordinator/Director /Department Administrative Assistant and/or Executive Director.
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Assists with electronic document imaging/filing system when necessary.
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Maintain consumer and personnel confidentiality.
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Keep all computer files on the Agency network.
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Have knowledge and apply Agency policies and procedures, including safety, technology, data practices and other applicable policy, procedure and program regulations.
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All other duties as assigned by supervisor.
B. Secondary Functions
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Assist in outreach efforts to groups to inform them of the Energy Assistance Program, i.e., presentations, news releases, etc.
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Certify client applications.
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May assist with training staff at the request of the supervisor.
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Will perform all secondary job functions as assigned by the supervisor.
III. ELIGIBILITY REQUIREMENTS
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Must have high school diploma or equivalent.
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Must have at least one-year experience in a related field.
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Must be able to meet the travel requirements of the position.
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Must be able to work with low-income consumers, be empathetic to their situation, and advocate on their behalf.
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Must possess good communication skills; to include written, verbal, and telephone.
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Must be able to work with a diverse population.
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Must be able to work under periods of demanding workloads due to seasonal operations of the program(s).
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Must possess excellent organizational and time management skills.
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Must be able to prepare reports and gather program data.
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Must be able to maintain complete consumer and personnel confidentiality.
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Must be able to represent the Program to various groups as directed.
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Must be supportive of the Department and the Agency’s Mission.
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Working knowledge relating to computer systems; personal computer, internet, data tracking systems.
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Must be able to establish working relationships with heating contractors, utility, and wood vendors.
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Is subject to a Criminal Background Check, the results of which are acceptable to the Agency.
IV. PHYSICAL REQUIREMENTS/DEMANDS
This position requires: Performing light lifting up to 30 lbs. on an occasional basis, displaying sound lifting and safety habits, stationary sitting for extended periods of time and periods of vehicle travel for business.
This position requires: Performing light lifting up to 30 lbs. on an occasional basis, displaying sound lifting and safety habits, stationary sitting for extended periods of time and periods of vehicle travel for business.
SUPERVISORY CONTROL
The Energy Programs Operations Assistant for the Energy Assistance Program is directly responsible to the Energy Program Operations Coordinator/Director. The Energy Program Operations Coordinator/Director is responsible for the overall administration of the energy programs. The Executive Director is ultimately responsible for the overall conduct of the Agency's Programs.
The Energy Programs Operations Assistant for the Energy Assistance Program is directly responsible to the Energy Program Operations Coordinator/Director. The Energy Program Operations Coordinator/Director is responsible for the overall administration of the energy programs. The Executive Director is ultimately responsible for the overall conduct of the Agency's Programs.
EVALUATION
Job performance evaluation will be conducted at the time intervals prescribed by the Agency's personnel policies and the Agency's Performance Evaluation form shall be utilized. Evaluations are based on observations of the worker through job performance.
Job performance evaluation will be conducted at the time intervals prescribed by the Agency's personnel policies and the Agency's Performance Evaluation form shall be utilized. Evaluations are based on observations of the worker through job performance.
Additional Information
Lakes and Pines CAC reserves the right to revise this job description and change job duties and responsibilities as Agency and program(s) needs arise. This job description does not constitute a written or implied contract of employment; and provides a general overview of expectations of the position holder.
Lakes and Pines CAC reserves the right to revise this job description and change job duties and responsibilities as Agency and program(s) needs arise. This job description does not constitute a written or implied contract of employment; and provides a general overview of expectations of the position holder.
An Equal Opportunity Employer/Contractor
In accordance with federal and state laws, Lakes and Pines CAC is an equal opportunity employer, contractor and provider of services. The Agency will maintain a
policy of non– discrimination with all employees and applicants for employment. All aspects of employment within
the Agency will be governed on the basis of merit, competence and qualifications and will not be influenced in any
manner by race, color, creed, religion, sex, age, national origin, disability, public assistance status, marital status, veteran status,
sexual orientation, or gender identity,status as a parent, familial status, or in a local human rights commission or any other legally protected status.
If an applicant needs reasonable accommodations for the employment application process, please contact Lakes and Pines either by phone, mail, email or in person and request such consideration. (Such as sign language, interpreter, materials in large print, accessibility)
Individuals are encouraged to complete an Employment Application form whether or not a vacancy currently exists. Employment applications will be kept on file for one year and will be considered for appropriate job vacancies.
If an applicant needs reasonable accommodations for the employment application process, please contact Lakes and Pines either by phone, mail, email or in person and request such consideration. (Such as sign language, interpreter, materials in large print, accessibility)
Individuals are encouraged to complete an Employment Application form whether or not a vacancy currently exists. Employment applications will be kept on file for one year and will be considered for appropriate job vacancies.